Schedule
July 13th
09:00 - 10:00 Registration
Registration and refreshments on arrival.
10:00 - 10:10 Welcome
10:10 - 11:00
Opening keynote
James Plunkett
Concert Hall 10:10 - 11:00
Digital transformation in context: You’re part of something - but what is it?
Throughout history, intrepid reformers have driven profound changes in the way we govern our society. So what can we learn from this work for digital transformation today? James will share thoughts from his writing and over a decade leading public policy and digital work, showing why - despite the hard yards - we can be optimistic about change.
11:00 - 11:10 Break
11:10 - 12:00
Second keynote
Shabira Papain
Concert Hall 11:10 - 12:00
Inclusive design: Luxury or must have?
Shabira will make the case for why inclusive design is a must have that can be achieved even in the most fast-paced organisations. In this session she'll explore what we mean by inclusive design; discuss its merits/challenges and share practical ways you can embed inclusion thinking into your service and product design.
12:00 - 13:00 Lunch
13:00 - 14:30
Concert Hall
Lecture Theatre
Carol Nash Room
Concert Hall
Sharon O’Dea
Concert Hall 13:00 - 13:45
Lightning talks from 300 seconds and Diverse & Equal
Annette Joseph and Sharon O'Dea host a session of lightning talks with speakers each delivering five-minute talks exploring their topic of choice.
Edafe Onerhime
Concert Hall 13:45 - 14:30
White, and other defaults
In this talk Edafe will explore why colonisation is still writ large in our data today. That includes how we got here, how assumptions affect our data, and how we can move past psychological biases.
Lecture Theatre
Laura Parker
Lecture Theatre 13:00 - 13:45
Designing for people with Dyslexia and Dyscalculia
Laura will reflect on living with dyslexia and dyscalculia and using everyday services, share examples of problematic content, and provide practical recommendations on improving services for people who struggle with numbers.
Snezh Halacheva
Lecture Theatre 13:45 - 14:30
Embedding service design: blood, sweat, tears and tantrums
Join Snezh as she shares her experience of implanting service design thinking and practice within Cancer Research UK, one of the world's largest charities: navigating power and politics, recruiting allies and helping deliver better services.
14:30 - 14:45 Break
14:45 - 16:15
Concert Hall
Lecture Theatre
Carol Nash Room
Concert Hall
Audree Fletcher
Concert Hall 14:45 - 15:30
Designing in the dark
In this session Audree will share practical ways for teams to increase their strategic influence, advocate for their service, and secure favourable organisational conditions to achieve big goals.
Sarah Knowles
Concert Hall 15:30 - 16:15
Challenge power, elevate emotion: how to approach research as a data feminist
Together with patient research partner Lynn Laidlaw, Sarah talk will explore Data Feminism and how power plays out in the data we collect, use, and report.
Lecture Theatre
Natalie Pearce
Lecture Theatre 14:45 - 15:30
From CX To EX: Good culture needs good design
Join Nat where she will share her story of going from CX to EX and how ALL designers can contribute to creating better workplaces by turning their skills internally.
Imran Hussain
Lecture Theatre 15:30 - 16:15
Co-Designing by Community
Imran will share his experience of leading the GOV.UK Design System community in pushing co-design to its limits. In this session, you'll learn about the process, results, and gains for the community.
16:15 - 16:30 Break
16:30 - 17:30
Closing Keynote
Nadieh Bremer
Concert Hall 16:30 - 17:30
Visualising Connections
In this talk Nadieh will guide us through her design process for creating interactive data visualizations. Using examples from her personal and client projects, she will showcase the unique nature of each connection and the creative, iterative, and custom approach required to reveal their intricacies.
17:30 - LATE CLOSE AND DRINKS RECEPTION
Drinks on us from 5.30pm at the BrewDog Manchester Outpost, Oxford Rd.