Speakers
Emma Parnell
Emma has worked as a designer for almost 20 years. She helps organisations design services that meet the needs of their users. For the last 10 years Emma has practiced service design and co-design; primarily with charities, government and healthcare institutions before founding Joy.
Building connection is at the heart of Emma’s work. She is passionate about the relational aspect of service design because ultimately services are delivered by people. Emma is a skilled and empathetic facilitator who prides herself on her ability to bring different perspectives together in a safe way.
Emma is a champion for inclusive design and equity of access for all - especially in the gender diversity space.
See all this year's speakers