What we do

We take a user-centred, design-led approach to solving problems with our customers and their audiences. From co-design, prototyping and usability testing, through to the full design, build and optimisation of accessible digital products and services. We specialise in working with real users with diverse abilities and a range of digital skills, to make sure our work is informed, inclusive and impactful.

Get in touch
A white room with screenshot posters and post its stuck on the walls. Five people are sat around a white table. They are all looking at a large screen mounted on one of the walls.

Research

From framing problems through user research, to co-design and inclusive usability testing, we help you prototype your product and service ideas quickly, so you can learn from your intended audience.

We have an adaptable, iterative research framework that allows us to include your audience throughout, either to help you define new products and services or to optimise what you already have.

 


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Content

Our team creates accessible and usable content. Insight from user research informs the language we use, producing expertly designed content that helps your users move from intention to action.

We will work with you to develop content strategy, content models and information architecture that meet your user needs with empathy. Alongside creating new content, we can analyse the content you have, map it to new designs, and manage and carry out the process of moving it into a new site or platform.


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Design

We help to take research, ideas, assets, and branding into meaningful designs informed by your users and your business goals.

We engage people in design workshops, create and test prototypes with your intended audience, and work in an inclusive, accessible way throughout. Alongside taking designs into the development phase on our projects, we work with you to build pattern libraries and design systems, working collaboratively with your in-house teams.


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Build

Our technical team specialises in .NET-based application and web development, with expertise in content management systems, database design, web and mobile architecture.

We can improve or upgrade your existing sites and apps, or architect and build new products. We are experts in agile delivery and our service desk provides on-going, data-driven maintenance to optimise your sites and applications.


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Optimisation

Our service desk provides incident management and proactive optimisation for your products. Our DevOps approach means we look at efficiency through continuous integration and deployment.

We can advise on infrastructure and scalable hosting, as well as providing support, patching, updates and upgrades. We also help you manage SEO and data-driven change through analytics, A/B testing, web performance assessments, competitor reviews, and accessibility audits.


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Clients we're working with

AstraZeneca logo AstraZeneca
BRCGS logo in orange BRCGS in orange
Cafcass logo Cafcass
Department for Education logo Department for Education
Diversity Role Models logo Diversity Role Models
Mind logo Mind
minPension logo minPension
nest logo in orange nest in orange
NHS Digital logo NHS Digital
NIHR BioResource logo NIHR BioResource
Royal London logo Royal London

Get in touch

If you would like to work with our team on your project, email us at hello@nexerdigital.com or call one of our offices: Macclesfield on +44 (0)1625 427718, or Cambridge on +44 (0)1223 626629