Who we are

Lisa is a dyslexic content designer with a background in business information and publishing. An established UK Creative Writing scholar, she has published/co-authored nearly a dozen books. Lisa is passionate about the potential of words, language and poetics in human-centred design.

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As part of the development team, Harry works to build and deliver solutions to a wide variety of clients.

Ani is a problem solver driven by her passion for inclusive design. She enjoys working within the UX team to conduct successful usability studies and propose innovative solutions.

Mel is a Front Ender, designing and engineering for web. Once a magazine editor, she reincarnated as a designer, progressively learning development tools. She loves to make useable, enjoyable web applications.

Claudia uses her background in design to create innovative and inclusive concepts. Her experience in IT training allows her to think critically and understand the needs of users. Although she enjoys working with a plan, she’s not afraid of learning on the fly.

Andrew is part of our data and optimisation team. With over 20 years experience working in digital, he works closely with clients to improve their solutions, through assorted SEO, tracking, measurement, optimisation strategies and frameworks. Working closely with our DevOps, experience and research teams, ensuring that solutions are secure, accessible and optimised for their target audience.

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Ben designs accessible products and services. He likes to find that sweet spot in between meeting business goals and user needs.

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Catarina's background is in behavioural science, with a PhD in Social Psychology. Working in Nexer's UX team, Catarina brings both reflective and creative approaches to analysing and solving problems.

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Chris heads up our Research, UX & Content Design teams; he's particularly passionate about digital inclusion, accessibility and designing experiences that consider everyone. Sharing photos of the good, the bad, and the ugly, in terms of design and usability, is also a favourite pastime.

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Danny works within Nexer's test team, ensuring that all mobile and website products are tested thoroughly. With a keen interest in accessibility, Danny continues to develop our internal processes and testing approaches.

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Dave manages Nexer's development, testing and service teams and is actively involved in shaping and delivery development projects. His department is also affectionately known as DaveOps.

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Elizabeth has over 30 years of UX experience consulting on projects ranging from public websites to touchscreen apps or indeed, the International Space Station. She loves a good discussion of defining what experience is.

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Francesca manages a variety of projects across Nexer's client base. She works closely with our account and finance managers to ensure projects are smoothly run, with maximum impact.

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Francis leads Nexer's Cambridge team & likes to collaborate on projects, particularly where he can make complex topics clearer for the people who need to understand or act on them. He's often spotted sketchnoting his way through meetings.

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Harley tests everything, from accessibility to mobile apps to picking up work on small projects. He's constantly learning new things and is currently working through a software testing apprenticeship whilst working at Nexer.

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Hilary manages everything at Nexer. She loves generating ideas, solving problems and helping people try to find a way forward, be they colleague, client or supplier.

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Jenny has over 20 years’ experience of delivering successful software and digital assessment solutions in the educational sector. She's a passionate advocate for keeping users at the forefront of product design.

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Justin manages the Nexer UX content design team. He leads and actively participates in user interviews, stakeholder, content and co-design workshops.

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Kath is part of our Project Management group. She works across our research, design and development projects, coordinating the activities for the team and our clients to ensure projects stay on track.

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Lou works with our design and research team, using tools and frameworks, to combine findings on the user needs and business goals of a client's product or service. Lou is based in Cambridge and often found admiring Venn diagrams.

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Molly specialises in assistive technology and designing for those with a sensory impairment. Together with Nexer's Head of Experience Design, Molly delivers accessibility training across private, not-for-profit and public sector organisations. She loves seeing the impact of changed perspectives from her work, when it comes to digital inclusion.

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As part of the development team, Rachel is continuously shaping solutions and looking at ways to improve the CMS editor's experience of creating and publishing content.

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Working within the development team, Rick builds and delivers digital solutions across a variety of our clients.

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Ross heads up our test team. Whether it's manual, automation or accessibility testing, he oversees and quality checks all of Nexer's products & services.

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Sarah leads our Project Management team, ensuring we deliver high quality projects, with impact. She focuses on project lifecycles and is always looking at how to do work, better. An afternoon spent planning in Microsoft Project is her kind of relaxation.

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Shane is responsible for our Front End Development team. He builds websites and apps that are accessible to all and look as good on screen as they do in the designs. He likes to comfort JS bugs by consoling them.

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Shaun oversees Nexer's sales and marketing strategy, whilst also managing a handful of our valued clients. He runs and hosts our annual conference, Camp Digital and enjoys bringing the latest issues in digital, design & UX to the fore.

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Simon helps shape and deliver Sigma’s data and optimisation services, working closely with clients from defining their strategy and tools, to tracking, measuring and improving the performance of their products or services. With over 16 years of experience in digital, he has worked with clients across the public, private and not-for-profit sectors.

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Steve's focus is on visual, content, and interaction design. He enjoys wrestling complex problems and user interfaces into submission, whilst creating something that looks, sounds, and feels great. Branding adds another string to his bow. Treats coffee as a major food group.

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Tracy likes to advocate for the end user. She enjoys bridging gap between the development team, key stakeholders and the users, and using her insight to add value between these ways of thinking.

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Amy is focussed on helping clients build and execute their digital and design strategies, with a human-centred focus. Amy is passionate about adding value at every opportunity, with proven experience partnering with organisations operating in the third sector. Amy looks after a number of Nexer's clients, as well as being active in the business development space, looking for opportunities where Nexer can deliver meaningful social impact.

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Amy is a Designer at Nexer; she likes getting to grips with knotty problems and finding opportunities to make real impact. She enjoys working collaboratively to find informed and inclusive design solutions.

Danielle has over 15 years experience in the design industry and has developed a passion for human-centred approaches: helping to design better digital experiences and better services for fellow humans.

Sofiya is an Apprentice Front End Developer, currently working through the Manchester Digital Software Developer apprentice scheme. Sofiya is building her programming skills, focusing on HTML, CSS, JavaScript, React and some basic Java. Since she started to learn coding, Sofiya became really interested in UX research and UI design, so Nexer is great place to learn more.

William is a content designer with over a decade of editorial and writing experience. He enjoys breaking complex problems into tiny pieces and fixing them together again with words. He’s not very comfortable writing in the third person.

Tom has come from an IT and Infrastructure background, and is now enjoying a more client focused role here at Nexer.

Lee keeps products focused on delivering business objectives. She joins Nexer from local government where she managed a council's digital transformation programme; improving customer experience while delivering efficiencies and embedding agile working practices and principles.

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Anna is a UX Researcher with a special interest in Ethical Design and UX Strategy. She believes research is an essential part of building great products and services. She loves to make sense of research data “puzzles” and help bridge gaps between businesses and people.

Jen lives for admin, having spent the last 15+ years honing her skills across the private and third sectors. With marketing, HR and project experience to boot, she has joined Nexer to provide support across the business. Can often be found happily lost in a complex spreadsheet.

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Kieran has a passion for designing inclusive services for both end users and staff. He joined Nexer after working as a Service Designer in local government. He loves to pick apart and reshape complex services to help them become easier to understand and use.

Michael is an experienced, dedicated Business Analyst and Product Manager. Most recently, Michael has been working with Nexer at the Department of Education in a senior BA role as part of a multi-disciplinary agile team.

Greg is an experienced content designer and has worked on a wide range of content projects in the private and public sectors. He loves listening to users and producing content that addresses their needs. He has a proven track record of taking long complex content and making it accessible to everybody.

Grace is an experienced Business Analyst with a demonstrable track record of success in facilitating transformational IT change. Expert at discovering business requirements and aligning solutions with stakeholders’ needs, Grace is an excellent team player, with outstanding communication skills and the ability to interact effectively with people across different functions and organisational levels. 

Fritz is a highly experienced Product and Service Designer with a focus on lean methods of working, multi-disciplinary development and user-driven solutions. He has over 20 years of experience in digital and a soft spot for the public sector. Fritz likes working in the open, being part of a team and starting with pen and paper.

Caroline has extensive experience of programme, project, and budget and risk management. She works with an excellent collaborative style in supporting effective business engagement and with a clear focus on delivery. 

Harry helps to foster tech teams and the humans who help form and fuel them. Creating better outcomes, more value, happier humans and solid autonomous teams.

Off Grid are a creative partner collaborating with the Nexer teams across a range of projects. They bring their expertise in creative digital design and UX to transform an idea or wireframe into a visually exciting and engaging product.

Off Grid are a creative partner collaborating with the Nexer teams across a range of projects. They bring their expertise in creative digital design and UX to transform an idea or wireframe into a visually exciting and engaging product.

Vandana Bailur is an experienced User Researcher. Leveraging over 10yrs of experience, she combines user-centric design and research expertise, with strategy and product development. She enjoys creating collaborative environments, always adding value to user needs at the forefront.