
Who we are
Hello, we are Nexer Digital.
We work in partnership with our clients to design services and digital products that help people to live and work better.
Based in Macclesfield and Cambridge, we benefit from being part of the Nexer Group – a 2000-strong company head-quartered in Sweden with offices around the world.
Let's talk

Working at Nexer Digital
We love to help people, through our work, to be healthier and happier, and to make a positive impact on society. It gives our team a shared purpose.
We are inclusive, supportive and our team is full of people who like to spend their time making things – digital or otherwise – that work better for everyone.
Flexible working has always been one of our core values and a good work-life balance is what we aim for, always. We are growing and we have some current roles listed below. Get in touch for a friendly chat and our HR team will advise on the next steps.


How we contribute to our community
Nexer is always keen to measure the social impact of our work, support emerging talent and share some of our thinking and experience to help people. We've supported or led some amazing community initiatives.
We helped to establish UX Mentors with MMU and NUX, we co-organised the Manchester Homeless Hack, we continue to support Manchester Digital's Teach Too and Digital Futures programmes, and we regularly run student and community design days.
We're a Contributing Gold Partner to Umbraco, largely because of our on-going investment in improving the platform's accessibility.
We’re also very proud to be the digital partner of Diversity Role Models, a UK charity embedding inclusion and empathy through education and role model storytelling.
Our People
Since 2007, our team has built a reputation for excellence in human-centred user experience, strategy, design, and development. We are more than 50 researchers, designers, developers, technical specialists, and project managers who are based in our offices in Macclesfield and Cambridge and at client sites across the UK.
Aershey Khan
Junior User Researcher

Aershey Khan
Junior User Researcher
Aershey is part of our user research team and she developed her passion for user research whilst working in healthcare and created her own case studies and built her portfolio. Her background in biomedical science and healthcare allows her to problem solve and empathise with users. She enjoys researching with users to improve their digital experience of products and services. She has a keen interest in promoting diversity and inclusion and is working with Nexer Digital to achieve this.

Amy Czuba
Senior Account Manager

Amy Czuba
Senior Account Manager
Amy is focussed on helping clients build and execute their digital and design strategies, with a human-centred focus. Amy is passionate about adding value at every opportunity, with proven experience partnering with organisations operating in the third sector. Amy looks after a number of Nexer's clients, as well as being active in the business development space, looking for opportunities where Nexer can deliver meaningful social impact.

Amy Thornley
Senior Designer

Amy Thornley
Senior Designer
Amy is a Designer at Nexer; she likes getting to grips with knotty problems and finding opportunities to make real impact. She enjoys working collaboratively to find informed and inclusive design solutions.

Andrew Rickards
Service and Optimisation Manager

Andrew Rickards
Service and Optimisation Manager
With over 20 years of IT experience, Andrew provides support and service management across Nexer's client base. As part of managing our service desk, he's also responsible for data-driven optimisation recommendations for the client products we support

Ben Holden
Design Team Lead

Ben Holden
Design Team Lead
Ben manages our UX design team. Great at capturing brand and interaction design ideas, he creates accessible products and services and likes to find that sweet spot between meeting business goals and user needs.

Cat Cutmore
Sales, Marketing and Events Coordinator

Cat Cutmore
Sales, Marketing and Events Coordinator
Cat works to bring together impactful content from across the team, share our work and help coordinate events like Camp Digital. Cat has experience in marketing and live events and is passionate about working collaboratively to share big ideas in accessible ways.

Catarina Nyberg
Research Team Lead

Catarina Nyberg
Research Team Lead
Catarina's background is in behavioral science, with a PhD in Social Psychology, no less. As Nexer's Research Team Lead, Catarina brings both reflective and creative approaches to analysing and solving problems.

Chris Bush
Head of Design

Chris Bush
Head of Design
Chris heads up our Design group, which includes our Research, Service Design, UX & Content Design teams. He's particularly passionate about digital inclusion, accessibility and designing experiences that consider everyone. Sharing photos of the good, the bad, and the ugly, in terms of design and usability, is also a favourite pastime.

Claudia Escorcia
UX Designer

Claudia Escorcia
UX Designer
Claudia uses her background in design to create innovative and inclusive concepts. Her experience in IT training allows her to think critically and understand the needs of users. Although she enjoys working with a plan, she’s not afraid of learning on the fly.

Danielle Stone
Senior Designer

Danielle Stone
Senior Designer
Danielle has over 15 years experience in the design industry and has developed a passion for human-centred approaches: helping to design better digital experiences and better services for fellow humans.

Danny Lancaster
Accessibility Test Analyst

Danny Lancaster
Accessibility Test Analyst
Danny works within Nexer's test team, ensuring that all mobile and website products are tested thoroughly. As an expert in accessibility, Danny leads on our internal audit process and testing approach.

Dave Brislane
Head of Technology

Dave Brislane
Head of Technology
Dave manages Nexer's development, testing and service teams and is actively involved in shaping and delivery development projects. His department is also affectionately known as DaveOps.

Elizabeth Buie
Senior UX Consultant

Elizabeth Buie
Senior UX Consultant
Elizabeth has over 30 years of UX experience consulting on projects ranging from public websites to touchscreen apps or indeed, the International Space Station. She loves a good discussion of defining what experience is.

Francesca Pearson
Project Manager

Francesca Pearson
Project Manager
Francesca manages a variety of projects across Nexer's client base. She works closely with our account and finance managers to ensure projects are smoothly run, with maximum impact.

Francis Rowland
Service Design Team Lead

Francis Rowland
Service Design Team Lead
Francis leads Nexer's Service Design team and Cambridge office. He likes to collaborate on projects, particularly where he can make complex topics clearer for the people who need to understand or act on them. He's often spotted sketchnoting his way through meetings.

Harley Callaghan
Junior Test Analyst

Harley Callaghan
Junior Test Analyst
Harley tests everything, from accessibility to mobile apps to picking up work on small projects. He's constantly learning new things and is recently completed his ISTQB qualifications and software testing apprenticeship whilst working at Nexer.

Harry Stanyer
Software Developer

Harry Stanyer
Software Developer
As part of the development team, Harry works to build and deliver solutions to a wide variety of clients.

Hilary Stephenson
Managing Director

Hilary Stephenson
Managing Director
Hilary manages everything at Nexer. She loves generating ideas, solving problems and helping people try to find a way forward, be they colleague, client or supplier.

Jebastin Jeyaraj
Software Engineer

Jebastin Jeyaraj
Software Engineer

Jen Kelly
Senior Business Administrator

Jen Kelly
Senior Business Administrator
Jen lives for admin, having spent the last 15+ years honing her skills across the private and third sectors. With marketing, HR and project experience to boot, she has joined Nexer to provide support across the business. Can often be found happily lost in a complex spreadsheet.

Jenny Featherston
User Researcher

Jenny Featherston
User Researcher
Jenny has over 20 years’ experience of delivering successful software and digital assessment solutions in the educational sector. She's a passionate advocate for keeping users at the forefront of product design.

Justin Darley
Content Design Team Lead

Justin Darley
Content Design Team Lead
Justin manages the Nexer UX content design team. He leads and actively participates in user interviews, stakeholder, content and co-design workshops.

Kath Rickards
Project Manager

Kath Rickards
Project Manager
Kath is part of our Project Management group. She works across our research, design and development projects, coordinating the activities for the team and our clients to ensure projects stay on track.

Katy Dixon
Service Designer

Katy Dixon
Service Designer
Katy is driven by discovering what motivates end-users as well as hinders them when accessing various services. She joined Nexer after working as a Service Designer in local government and before that had design experience in Land and Planning, Retirement Developments and Healthcare sectors. She loves to focus on the ‘human’ element of service design and drive forward positive change.

Kieran Spruce
Service Designer

Kieran Spruce
Service Designer
Kieran has a passion for designing inclusive services for both end users and staff. He joined Nexer after working as a Service Designer in local government. He loves to pick apart and reshape complex services to help them become easier to understand and use.

Lee Emery
Product Manager

Lee Emery
Product Manager
Lee keeps products focused on delivering business objectives. She joins Nexer from local government where she managed a council's digital transformation programme; improving customer experience while delivering efficiencies and embedding agile working practices and principles.

Lisa Matthews
Senior Content Designer

Lisa Matthews
Senior Content Designer
Lisa is a dyslexic content designer with a background in business information and publishing. An established UK Creative Writing scholar, she has published/co-authored nearly a dozen books. Lisa is passionate about the potential of words, language and poetics in human-centred design.

Lou Shackleton
Business Designer

Lou Shackleton
Business Designer
Lou works with our design and research team, using tools and frameworks, to combine findings on the user needs and business goals of a client's product or service. Lou is based in Cambridge and often found admiring Venn diagrams.

Mel Ashby
Front End Developer

Mel Ashby
Front End Developer
Mel is a Front Ender, designing and engineering for web. Once a magazine editor, she reincarnated as a designer, progressively learning development tools. She loves to make useable, enjoyable web applications.

Mille Clausen
Service Designer

Mille Clausen
Service Designer
Mille has experience across service design, user research and strategy. She enjoys making sense of mess and mapping things out and believes that if you look closely, there is a service design problem lurking underneath most user frustrations. Will work for chocolate.

Molly Watt
Usability & Accessibility Consultant

Molly Watt
Usability & Accessibility Consultant
Molly specialises in assistive technology and designing for those with a sensory impairment. Together with Nexer's Head of Experience Design, Molly delivers accessibility training across private, not-for-profit and public sector organisations. She loves seeing the impact of changed perspectives from her work, when it comes to digital inclusion.

Rachel Breeze
Senior Software Engineer

Rachel Breeze
Senior Software Engineer
As part of the development team, Rachel is continuously shaping solutions and looking at ways to improve the CMS editor's experience of creating and publishing content.

Rick Butterfield
Back End Team Lead

Rick Butterfield
Back End Team Lead
Rick has been a Software Engineer for over a decade, having worked in both in-house software teams and Digital Agencies. His passion is steeped in modern, accessible development using the latest in .NET and front end technologies.

Ross Jamieson
Test Team Lead

Ross Jamieson
Test Team Lead
Ross heads up our test team and works as a Senior QA and Product Owner across our projects and services. Whether it's manual, automation or accessibility testing, he oversees and quality checks all of Nexer's products.

Sarah Crickmore-Clarke
Delivery Manager

Sarah Crickmore-Clarke
Delivery Manager
Sarah leads our Project Management team, ensuring we deliver high quality projects, with impact. She focuses on project lifecycles and is always looking at how to do work, better. An afternoon spent planning in Microsoft Project is her kind of relaxation.

Sami MJ
Software Engineer

Sami MJ
Software Engineer

Shane Prendergast
Front End Team Lead

Shane Prendergast
Front End Team Lead
Shane is responsible for our Front End Development team. He builds websites and apps that are accessible to all and look as good on screen as they do in the designs. He likes to comfort JS bugs by consoling them.

Shaun Gomm
Commercial Director

Shaun Gomm
Commercial Director
Shaun oversees Nexer's sales and marketing strategy, whilst also managing a handful of our valued clients. He runs and hosts our annual conference, Camp Digital and enjoys bringing the latest issues in digital, design & UX to the fore.

Simon Wissink
Account Director

Simon Wissink
Account Director
Simon is an Account Director, with responsibility for managing relationships and helping clients improve their products and services. With over 17 years of experience in digital, he has worked with organisations across the public, private and not-for-profit sectors.

Steve O'Connor
Design Lead

Steve O'Connor
Design Lead
Steve's focus is on visual, content, and interaction design. He enjoys wrestling complex problems and user interfaces into submission, whilst creating something that looks, sounds, and feels great. Branding adds another string to his bow. Treats coffee as a major food group.

Sofiya Kryuchkova
Apprentice Front End Developer

Sofiya Kryuchkova
Apprentice Front End Developer
Sofiya is an Apprentice Front End Developer, currently working through the Manchester Digital Software Developer apprentice scheme. Sofiya is building her programming skills, focusing on HTML, CSS, JavaScript, React and some basic Java. Since she started to learn coding, Sofiya became really interested in UX research and UI design, so Nexer is great place to learn more.

Tom Clowes
IT Support & Service Desk Analyst

Tom Clowes
IT Support & Service Desk Analyst
Tom has come from an IT and Infrastructure background, and is now enjoying a more client focused role here at Nexer.

Tracy Marshall
User Experience Designer

Tracy Marshall
User Experience Designer
Tracy likes to advocate for the end user. She enjoys bridging gap between the development team, key stakeholders and the users, and using her insight to add value between these ways of thinking.

William Caston Cook
Content Designer

William Caston Cook
Content Designer
William is a content designer with over a decade of editorial and writing experience. He enjoys breaking complex problems into tiny pieces and fixing them together again with words. He’s not very comfortable writing in the third person.
Associates
We work with a number of trusted associates from time to time, to help us respond to the need for particular skills and experience, or to meet peaks in demand. Get in touch if you'd like to register your interest and discuss any current projects. We have some great public and charity sector roles for user researchers, service designers and interaction designers.

Michael Adeyemi
Business Analyst and Product Manager

Michael Adeyemi
Business Analyst and Product Manager
Michael is an experienced, dedicated Business Analyst and Product Manager. Most recently, Michael has been working with Nexer at the Department of Education in a senior BA role as part of a multi-disciplinary agile team.

Greg Knight
Content Designer

Greg Knight
Content Designer
Greg is an experienced content designer and has worked on a wide range of content projects in the private and public sectors. He loves listening to users and producing content that addresses their needs. He has a proven track record of taking long complex content and making it accessible to everybody.

Anna Pankin
User researcher

Anna Pankin
User researcher
Anna is a UX Researcher with a special interest in Ethical Design and UX Strategy. She believes research is an essential part of building great products and services. She loves to make sense of research data “puzzles” and help bridge gaps between businesses and people.

Fritz von Runte
Product and Service Designer

Fritz von Runte
Product and Service Designer
Fritz is a highly experienced Product and Service Designer with a focus on lean methods of working, multi-disciplinary development and user-driven solutions. He has over 20 years of experience in digital and a soft spot for the public sector. Fritz likes working in the open, being part of a team and starting with pen and paper.

Caroline McKillop
Senior Project Manager

Caroline McKillop
Senior Project Manager
Caroline has extensive experience of programme, project, and budget and risk management. She works with an excellent collaborative style in supporting effective business engagement and with a clear focus on delivery.

Harry Bailey

Harry Bailey
Harry helps to foster tech teams and the humans who help form and fuel them. Creating better outcomes, more value, happier humans and solid autonomous teams.

Kim Farrell
Creative Brand and Digital Designer

Kim Farrell
Creative Brand and Digital Designer
Off Grid are a creative partner collaborating with the Nexer teams across a range of projects. They bring their expertise in creative digital design and UX to transform an idea or wireframe into a visually exciting and engaging product.

Sally Evans
Creative Brand and Digital Designer

Sally Evans
Creative Brand and Digital Designer
Off Grid are a creative partner collaborating with the Nexer teams across a range of projects. They bring their expertise in creative digital design and UX to transform an idea or wireframe into a visually exciting and engaging product.

Mar Murube
Service Design and Research Consultant

Mar Murube
Service Design and Research Consultant
Mar believes that good research and collaboration form the foundation of any great product or service. She is an experienced designer with in-depth knowledge of UX research and user-centred design processes as well as a great aptitude for creative problem-solving. Over the course of her career, Mar has worked in a variety of private, non-profit, and public sector projects in an international environment. There's nothing she loves more than collaborating with teams who are curious, value ethics and deliver innovative solutions that bring positive change into people’s lives.

Georgie Rastall
User Researcher and Content Designer

Georgie Rastall
User Researcher and Content Designer
Georgie is an experienced user researcher and content designer. She does this job because she's passionate about creating products and services that users actually need. "Why do you do that?" is her favourite question. She has very strong opinions about stationery, literature, and houseplants.

Jim Glodkowski
UX & Product Designer

Jim Glodkowski
UX & Product Designer
Jim is an experienced UX & Product Design principle with 20 years of experience designing award winning solutions at agencies such as McCann, Havas, and now Nexer.
Jim is strategic thinker with a strong track record of solving client and user problems. Whilst predominantly a UX designer, he can add the most value at the intersection between UX design, Product Design and Service Design.
You can read more about Jim here.
Camp Digital 2022
Camp Digital is an inspirational conference that brings together the digital, design and UX communities for a series of talks and workshops exploring the latest thinking in our industry.
More about Camp Digital
Get in touch
If you would like to work with our team on your project, email us at hello@nexerdigital.com or call one of our offices: Macclesfield on +44 (0)1625 427718, or Cambridge on +44 (0)1223 626629