EdTech - mapping the future of education and technology
20 minute read
Our thoughts on the usability, accessibility and usefulness of the technology that supports education, following the rapid switch to hybrid and home-schooling during the COVID pandemic.
The pandemic led to sudden, jarring changes for us all, disrupting our work and family lives and causing us all to rely on technology for support; technology we hadn't expected to form part of our daily routines.
For families, students and teachers, the EdTech toolchain that was imposed upon us varied wildly in terms of usability and usefulness, from setting up printers and home scanners, to wrangling with the security and family friendly aspects of online classrooms, where our little ones needed their own Google accounts. For teachers, the pressure has been immense and the learning curve steep.
We wanted to review the experience of this changing user base, by looking at how technology has helped, and hindered people working in education, or those becoming home educators, over the last 18 months, and what the future might look like as we emerge from the pandemic.
Our Mapping the Future of Education and Technology report looks at how teachers have navigated this new model, and how we can build better, more inclusive supportive tech in the sector. We found some real positivity and hope in the sector, along with some genuine concerns about digital inclusion and confidence.
We hope you enjoy reading the report. We will continue this research by looking at the experience of families in subsequent articles. Get in touch if you'd like to talk more about how user research and product design might improve the usability and accessibility of technology used to support education.