Coco  Chan 

Coco Chan

Coco is a versatile digital professional with experience in local and central government. She cares deeply about creating accessible and intuitive services at all levels. She is equally adept at designing and building hyper-local services, such as reporting graffiti in your neighbourhood or a missed bin collection, as she is operating in large-scale crisis response scenarios, for example the Homes for Ukraine sponsorship scheme. Prior to joining the public sector Coco trained as a scientist, and she brings this grounding in data, evidence and analytical thinking into her role working in digital service teams at the Department for Levelling Up, Housing and Communities.

Taking fun seriously: building positive team culture in challenging environments

In this talk, Coco will make the case that fun is an essential part of creating and sustaining high-performing teams. She will share stories of the fun experiments her team have tried (even in serious contexts), and encourage you to find frequent small moments of joy that build team connection and trust.